Question 1

Can a retail buyer place an order?

Accepted Answer

This is not currently available, we only work with wholesale buyers.

Question 2

Are there any restrictions on the minimum number of units in an order?

Accepted Answer

Yes, we ship goods from 5 units in the order.

Question 3

Do you work on the Dropshipping system?

Accepted Answer

No, this is not currently available.

Question 4

What delivery options do you offer?

Accepted Answer

Delivery across the Republic of Poland:  
 - Self-pickup to the DHL branch is carried out throughout Poland. 
 The cost is calculated according to the carrier's tariffs. 
 - Express delivery to the address you specified in the order. 
 Courier delivery is available on weekdays from 12:00 to 17:00.

Delivery across Ukraine:  
 - Delivery to Nova Poshta branch is carried out all over Ukraine. 
 Shipping cost according to the carrier's tariffs. 
 The term of storage of the parcel in the Nova Poshta branch is 5 working days. 
 - Address delivery by Nova Poshta courier 
 Address delivery is carried out throughout Ukraine. The cost is calculated according to the carrier's tariffs.

Question 5

What is the shipping time of the order?

Accepted Answer

Shipment and delivery time is 4 to 7 business days.

Question 6

How to contact your representative?

Accepted Answer

Email us at:  arcloud.ukraine@gmail.com  (mailto:arcloud.ukraine@gmail.com)
 Or call: +38 (050) 488-43-60

Question 7

Is it safe to shop at your store?

Accepted Answer

We take care of the protection of your personal data, so we guarantee security at every stage of the purchase. 
 Read our Privacy Policy ←

Question 8

How to receive your news by e-mail?

Accepted Answer

Subscribe to the newsletter at the link ←

Question 9

How to unsubscribe from e-mail newsletter?

Accepted Answer

Click the Unsubscribe button in any of your emails or  contact the Seller.

Question 10

How can I pay for an order in your online store?

Accepted Answer

- Payment by VISA or MasterCard  
 You can pay for the order directly on the website with VISA or MasterCard. After completing the "Ordering" form, you will be redirected to the LiqPay payment system page, where you need to make a payment. 
 The payment process is performed in accordance with the requirements of the international standard for security of online payments 3D Security. All payment card data is entered in a secure environment, encrypted with SSL and sent to the payment system in encrypted form.

- Pay in cash upon receipt of the goods  
 The cost of money transfer according to the carrier's tariffs.

Information

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+48 72 537-65-50

arcorporation.pl@gmail.com